Who we are
Crowd Video is run by Altura Media LLC. These terms cover your account and everything you do on Crowd Video: joining artists, watching, liking, commenting and uploading. If we change them, we'll say so here and date the change.
Who can use it
Accounts are for people 13 and older. Uploading and commenting are 18+; fans 13 to 17 can watch and like. One person per email address.
Watching needs an account and a link from the artist. You join an artist through their concert code or live link, and the artist decides which of their concerts members can see.
Your uploads stay yours
When you upload a photo or video, you keep your copyright.
What you let us do
You give Altura Media LLCa free, worldwide, non-exclusive, permanent licence that you can't take back, to store, show, edit, caption, combine, share, sell and license your upload, anywhere, including in ads, and to pass those rights on to others: the artist whose show it is, and editors, agencies and buyers.
You can ask us to hide your upload from public view at any time. The licence stays, and posts, ads and sales already made with it can stay up. Clips an artist already reposted on their own accounts can't be recalled by us.
Licensing your clip doesn't cover the music or the performance in it. Those belong to the artist, and we only show clips with the artist's written OK.
Credit
We credit your name, or your Instagram handle if you gave one, when it's practical. Sometimes it won't be, for example in a fast-cut reel.
Your promises
- You filmed or took it yourself.
- It's from the show you picked.
- It doesn't break any law or anyone's rights.
- It doesn't show anyone in a private or intimate moment.
What we remove
Anything that breaks the house rules. Artists can hide anything from their own page. We close the accounts of people who break the rules again and again.
Copyright
If a clip uses your copyrighted work, send a notice with our copyright form or to our designated agent, [agent to be registered], [P.O. box to be opened], admin@alturaadmin.com. We take the clip down and tell the person who posted it, who can send a counter-notice. The copyright page explains both.
Repeat infringers: when we act on 3copyright notices against one account within 12 months, that account can't upload any more, and we may close it.
Private images and “that's me”
Anyone can ask us to remove a clip with our removal form, from any clip's ⋯ menu or the footer. You don't need an account. A request about an intimate image, or about you or your child, usually hides the clip the moment you send it. Intimate images and their identical copies come down within 48 hours of a complete request; “that's me” requests within 72 hours. You can also email admin@alturaadmin.com.
Leaving and deleting
You can leave an artist or delete your account any time in Settings. Deleting removes your name, email and phone, and your clips come down within 30 days. Licences you already gave stay, as described above.
Links out
Buttons for tickets and merch go to other companies, whose own terms apply.
No guarantees
We provide Crowd Video as it is. We aren't liable for losses from using it, as far as the law allows.
Law
Florida law. Courts in Broward County, Florida.